Synopses of Current Sessions
This workshop explores employee motivation, barriers to effective performance, types of feedback, barriers to effective feedback, accountability do’s and don’ts, how to talk with employees about performance, and how to handle recurring performance issues. This session is geared toward supervisors.
Essentials of Supervision is a 4-hour course designed to be a support tool for managers and supervisors, taught by CEO Gordon W. Rogers. Participants will examine the responsibilities of supervisors, identify characteristics of leadership, analyze the art of motivation, discuss ways to manage stress, communication skills, learn to reinforce positive behavior and utilize discipline effectively, and examine how to use EMPAC.
This 2-hour session will explore the common causes of stress and help participants learn how to identify their own personal stressors and better the control the stress in their lives. The class will explore ways to achieve balance, relaxation techniques, and the importance of humor, assertiveness, and flexibility in our everyday lives.
Keeping Your Mind Off Money at Work
This course will examine the leading causes of financial stress and how to combat them. Participants will learn how "financial bondage" may be keeping them focused on their money instead of their jobs and their lives. Learn how to develop a plan for Financial Freedom and keep your mind off money at work!
Your life is like a theater, so invite your audience carefully. Take a good look at yourself...who has been a formative influence, either positive or negative? Who gave of their time so that you might grow? Who are YOU giving YOUR time to? This class will both inspire and motivate and help you take a good look at your life and the company you keep.
Motivating Employees to Be Top Performers
Myth or Fact: MONEY is the cure for all performance issues. What do you think?
This is just one of the many aspects of motivation we will discuss in this course. Motivating Employees is tailored to help you understand YOUR capacity and power to move your staff in the desired direction to accomplish company goals. We'll also look at the importance of one's own professional supervision and how it parallels with the supervision YOU provide to your staff. You'll learn effective ways to motivate your staff to produce desired outcomes.
Developing Your Leadership Skills
Do you want to know if you have what it takes to be a "great" leader? This workshop allows you examine and discuss numerous characteristics necessary to provide effective leadership. You will have an opportunity to complete a self-assessment to determine where you are as a leader, and gain helpful tips on growing in leadership. *Please note that this course is geared toward supervisors.
Cultural Awareness in the Workplace
Were you aware that your "culture" helped make you who you are today? And it's not just you - everybody that you interact with on a daily basis has been shaped and molded by their own cultural identity. In this course you will increase your knowledge of cultural awareness, understand the need for continual self-evaluation, and examine the challenges involved in cross-cultural communication. Participants will also learn skills for effectively removing communication barriers.
Did you lose your cheese? If so, did you find it again?
This energetic and fun-filled class takes a humorous look at change, and how to deal with it. Participants will examine the change process and identify four different ways that people (including themselves!) deal with change. They will be able to compare the effects of change-related behaviors on a workgroup and demonstrate a constructive process to deal with the change. Finally, attendees will learn alternate methods for dealing with the stress produced by change - particularly when it comes to change they have little, if any, control over. So if you've lost your cheese, come find it again - with us!
Recognizing & Responding to Burnout
At some point in our lives, we will all experience burnout. This course will look at the four definitions of burnout, the different types, and what is at the root of the problem. It will also help you identify burnout indicators, how to put a stop to the cycle, and what to do about burnout on the job - both in yourself and in your coworkers and employees.
What is coaching all about? It's about encouraging, inspiring, and challenging your team. Can you do it? Do you have what it takes? This exciting and dynamic course, developed by Media Partners Corporation, will take you through the steps to do exactly that. With exercises and evaluations, you can truly customize the training to you and your needs. The video features scenarios and role-play situations so you can see the different techniques and ideas in action! And the workbook makes a great resource for afterwards.
*There is a $15 charge for this course, to cover the cost of the workbook.
All work and no play means you really need to attend this session! Humor is good for you - it helps relieve stress and tension, boosts our immune system, and helps promote good interpersonal relationships. But it can be tricky to know when and where to use humor in the work setting. This course will help straighten it all out for you, as well as give you a few good chuckles to get you started.
Positive Ways to Deal with Negative People
Everybody has negative people in their lives; but how do you go about dealing with them in a positive and effective manner? Some of the topics covered in this class are: positive self-talk, our reactions to events, avoiding power struggles, de-escalating angry people, and ways to manage conflict with others.
The Sands of Time (Time Management)
"There's just not enough hours in the day!" We've all said this at one time or another. Learn how to get more time out of your day with this class. You'll look at how to get and stay organized, ways to save time each day, goal-setting, and how to deal with one of the biggest time-wasters of all: worry.
Sleep: Its Powerful Impact Upon Work Performance
Do you get a good night's sleep? 80% of adults believe that not getting enough sleep leads to poor performance at work, risk for injury, poor health, and not getting along with others. This training will explore how sleep impacts our work and personal lives as well as our health. Helpful tips and treatments will be discussed to help participants improve their chances of getting good, restful sleep.
The Power of Focus for Women: Living the Life You Want
This workshop presents eight key focusing strategies for improving your life. Topics discussed include: healthy boundaries, achieving balance, learning to say "no", self-esteem, image, health, money, perfectionism, and worry. Come discover how to take control of your life and overcome challenges that may be holding you back. "Dig Deeper" exercises will be completed to help you discover areas where you need improvement.
Dealing with Difficult People (or, How to Keep Others from Pushing Your Buttons!)
Learn how to work positively with others even when the relationship is less than perfect. This workshop will offer strategies for working with coworkers, family members, and even supervisors.
Balance...what does that look like? How do we achieve a healthy balance? Come discover the areas where you lack balance and learn how to make improvements. Challenges to achieving balance will be discussed, as well as the benefits of implementing changes in your life.
Preventing Violence in the Workplace
After the tragedy at Virginia Tech, we are reminded again of the potential for violence. Not only does violence occur in our schools, it also occurs in the workplace. This workshop is designed for supervisors and managers to assist them in doing their part to prevent violence in the workplace. *Please note this course is geared toward supervisors.
Excited about the holidays? Me, too! Join us as we talk about ways to truly enjoy time with family and friends, re-visit some of our favorite foods, and try our best to keep spending under control. The plan for our time together is that we all walk away with helpful tips to effectively manage stressors that will visit us this holiday season.
Come learn how to create an environment that calms the senses through color, scent, music, and intention. We will discuss ways to quiet the internal noise when the external world bombards us with to-do lists, email, bills, projects due, kids’ schedules, etc.
Just what does Mary Poppins have to teach us about parenting? Come learn skills for parenting kids of all ages. Singing and spoonfuls of sugar optional.
The Power of an Attitude of Gratitude
Scores of studies indicate that people who develop an "attitude of gratitude" are healthier, happier, and more productive. How can we cultivate gratitude? How can we respond to difficult and devastating experiences in life and still remain thankful? Is it possible to remain positive through the small hassles of life? How can counting our assets instead of listing our liabilities change our social, emotional, psychological, spiritual, and work lives? Come find out as we explore gratitude and its role in our world today.
Getting Unstuck: 4 Questions That Can Change Your Life
This training discusses a tool called "inquiry", which was developed by Byron Katie, author of the book Loving What Is. This simple process will help you look at life's problems and suffering differently. Come and discover this terrific tool for living a more peaceful life today.
Eating Well & Healthy Weight (Online Seminar)
Led by Certified Diabetic Educator and Dietitian Diane Greenleaf, this six-session seminar will be facilitated online for people interested in improving their eating habits and losing weight. Concepts discussed include behavior modification, the Lifestyle Change Plan, nutrients and calories, exercise, developing a fitness program, recipe modification, eating out, and making the changes last.
This course is a series of 6 webinars. Attendees should plan to attend all 6 sessions.
In this very competitive business climate, satisfying the customer is no longer enough to create a loyal customer. Businesses, whether product- or service-oriented, must bowl their customer over with a clear message that they truly are the most important asset. The customer needs to feel pampered, catered to, and truly special if we are to turn a one-time customer into a loyal customer. Even in regulated businesses, this should be a top priority, as the political winds shift more and more into deregulation.
This workshop will focus on specific strategies that pamper the customers and bring them back again and again. Techniques for listening for clues regarding what the customer truly wants (which is not always what they say) will be covered, along with strategies for turning an angry customer into a happy customer.
This course is designed to cover use, abuse, and addiction of the various substances that are tested for in the drug-free workplace program. We will use a role-play on how to intervene when an employee may be impaired or under the influence while at work. Supervisors can feel confident that they have the tools needed to provide a drug-free workplace.
This 2-hour training is designed for supervisors working in safety-sensitive areas. The Department of Transportation (DOT) mandates every supervisor receive an initial training that covers one hour on alcohol and one hour on drugs. This class meets the DOT requirements.
What's all this talk about the Silent Generation, Baby Boomers, Gen X'ers & Millennials? Can all of these generations successfully work together in one place? This training will provide an opportunity to explore these questions together, so join us! All generations welcome.
Facilitated by dietitian Diane Greenleaf, RLD, CDE (who also conducts our "Eating Well & Healthy Weight" online seminars), this 2 hours class will provide information to decrease your risk for heart disease and/or manage your heart disease. Find out how to assess your cardiac risk. Learn how diet, exercise and stress management can affect heart disease.
Alcohol & Drugs in the Workplace
This class is a one-hour overview on the effects of alcohol and drugs in the workplace. It is ideal for new employees or as a refresher for supervisors in DOT-covered positions who have previously received Drug-Free Workplace training. (This class does not meet DOT requirements for new supervisors.)
Personality Types in the Workplace
Come learn about how our personalities affect the way we interact at work (both good and bad). We will complete two assessments and through those you will discover your own type dominance. All groups need a balance of the different types in order to work effectively. Come discover what your type is and how to effectively interact with other types in this exciting 2-hour workshop!