EAP Refresher Training for Supervisors: Avoiding Missteps, Myths, and Misconceptions
INSTRUCTIONS
1. Communicating with the EAP
2. Asking for a Release
3. Referring early
4. Mandatory referrals to EAPs
5. Being direct with employees
6. Staying in control
7. Referring late to the EAP
8. Keeping emotions in check
9. Important Tips
10. Avoid Armchair Diagnosis
11. Misconceptions
12. Sticking to Your Decisions
13. Following Up
14. If Problems Return
